Earlier there were a lot of problems in maintaining records of every clients and their respective discounts on every purchase. There were lots of manual procedures to get billing done to any client especially for additional discounts and schemes. Also regarding payment recovery there were lots of excel sheets to check upon and include sending manual mails to recover the payments.
Now they are using all the business logic smoothly and accordingly without any error and much efforts. As per our conversation with Managing Director of Singh Cycles Stores the main benefit of using SAP is that they are getting all the real time informations and are able to take instant action in case of any undesirable activity recorded.